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Supportbench Enhances Ticket Management System with AI, SLA Controls, and Customizable Dashboards

Supportbench Enhances Ticket Management System with AI, SLA Controls, and Customizable Dashboards

Supportbench enhances its ticket management system with AI-powered routing, SLA controls, and customizable dashboards for B2B support teams. The Customer 360 feature gives agents full visibility into past interactions, service levels, and account history — all in one view. Supportbench’s latest update introduces customizable client portals ...

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Types: IT Service Desk, Enterprise Service Mgmt, HR Service Management