The Local Area Network (LAN) and the Wide Area Network (WAN) are both types of data networks. Their main difference is in scale, with LANs intended for communication within a room or building and WANs ...
Talking about a LAN -- a local area network -- and the Internet is a discussion about two different animals, with the Internet being much bigger than a LAN. Not only does size differentiate a LAN from ...
Following up from our last newsletter on the basic definition of a traditional call center, today we’d like to highlight the differences between a call center, a contact center, and an IP contact ...
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