The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

As the travel industry undergoes a digital transformation, digitization and automation have revolutionized the way we plan and experience our journeys. AI-powered virtual assistants and chatbots have ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

Apple’s Health app may have grabbed plenty of headlines since its recent launch, but there’s plenty of other app innovation happening across the healthcare industry. Mobile phone applications, for ...

New York, Nov. 16, 2022 (GLOBE NEWSWIRE) -- According to The Insight Partners, “Intelligent Virtual Assistant Market Forecast to 2028 - Covid-19 Impact and Global Analysis - by Service, Technology and ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last week, Mark Zuckerberg and his wife, Priscilla Chan, announced a $3 ...