Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Twilio is a company that has made headlines before, often ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced general availability of Event Triggered Journeys in ...

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Twilio launched a new application programming interface for private text and voice conversations between a customer and mobile worker. The API, dubbed Twilio Proxy, is built to enable moderated ...

At its annual Signal developer conference, Twilio today announced a couple of new features for developers on its core messaging platform and users of its recently acquired SendGrid email service. The ...

A quick guide for building an interactive voice response (IVR) system for your customers with Twilio, Node.js, and Express When you want to get ahold of someone, there’s nothing quite like giving ...