Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

"Our online remote support platform enables our customers to manage all their IT needs from a single source," the spokesperson added. "Our team has unmatched experience in handling Windows systems.

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

Microsoft has fixed a known issue that caused problems with Remote Desktop and RDS connections after installing Windows updates released since January 2025. Microsoft says that some customers might ...

With working from home becoming a more and more common practice during the Covid-19 pandemic, businesses are looking for better remote desktop software to facilitate collaboration. One of the most ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

There are reports by both Windows 11 and Windows 10 PC users whereby after installing a recent Windows update, they cannot start Remote Desktop Services on their ...