Successful organizations will be those that can adapt pricing as quickly as they evolve their product—with a new approach ...

Last month I discussed the importance of the operating model on the ability to respond to the changes media business is facing. But what are the imperatives in shaping the operating model of the ...

Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Creativity has never been in higher demand, yet agency margins are collapsing. An industry built on the promise of differentiation risks drifting into a sea of sameness, squeezed by automation, ...

CommScope CIO Praveen Jonnala outlines the strategy that puts culture, focus, and governance ahead of shiny tools.

HIGH POINT – Culp Inc. is setting in motion what it calls a “strategic transformation of its operating model”, combining its two standalone operating divisions — Culp Upholstery Fabrics and Culp Home ...

Innovation is as essential to social purpose as it is to business profits. But too many organizations embrace the latest fad—whether it be a contest, crowdsourcing tool, or technology platform—while ...

Buy-side firms are consistently faced with burgeoning volumes of data, necessitating adept management of expansive data extractions, a task fraught with intricacies and considerable costs. Arthur Orts ...

As much as cloud adoption is about embracing cloud-based infrastructure and applications, organisations that do not change the way they work will not be able to reap the full benefits of the ...