The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...
The final item in our series on open source help desk packages is Information Resource Manager, or IRM. Like most of the other systems we’ve looked at, IRM is a Web-based application that provides ...
The International Criminal Court (ICC) is looking to replace its internal work environments to move away from US-made software in fear of retaliation from the US administration.