Successful organizations will be those that can adapt pricing as quickly as they evolve their product—with a new approach ...

Running an online business requires choosing the right operating model – one that fits your goals, resources, and growth ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

As a fractional chief operating officer and business coach and consultant, I often end up discussing what value my client’s business delivers and how they deliver it. Most businesses are pretty clear ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

A decentralized company that is globally and intelligently connected, one whose employees can work from anywhere, whose customers and partners can succeed from anywhere, and whose definition of ...

Third-party service providers and their clients face a new reality for 2021. Enterprises now have a new set of options that arise from the new digital technologies and associated operating models.

Xerox announced on Wednesday that it's cutting 15% of its workforce as it overhauls its organizational structure and operating model. The proposed cuts were the result of a new operating model and ...

Custodian bank BNY has migrated half of its employees to a new “platform” operating model, and expects the transition to be complete by this time next year, officials said during the bank’s Q2 ...