Small-business owners use their personal ideas to launch their businesses. Then, they use their judgment and input from people they trust to grow their companies. However, as businesses grow, owners ...

This month we have been looking at Information Agility, describing it as a way of not just managing our information, but also of managing it such a way so as to be able to respond to rapid changes ...

Business process management and robotic process automation are two sides of the same coin. Here’s when to use these automation technologies. Kevin Burkhart, vice president of global consulting firm ...