Today, the Zendesk Foundation's Tech for Good program announced the winners of its fourth annual Global Impact Awards. These ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

SAN FRANCISCO, Oct. 16, 2025 /PRNewswire/ -- Gong, the leading revenue AI company, today announced that it has been selected by Zendesk, a pioneer and market leader in delivering agentic AI-powered ...

In this episode of DEMO, Keith Shaw talks with Doug Flora, Vice President of Product Marketing at EDB, about how EDB Postgres ...

The acquisition will help Salesforce execute its vision of combining Slack and Agentforce to offer more automation to its ...

The CIOs who thrive in the age of AI will be those who design experiences, not just systems. By automating workflows and ...

Discover how customer feedback shapes product development, drives innovation, and helps brands like Yotpo improve satisfaction and stay competitive.

Amplitude reported 18% revenue growth in the third quarter to $88.6 million, well ahead of the consensus at $86.3 million. On ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

By consolidating important information from various applications into one system, you enable stakeholders to see progress in ...