New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want SAN FRANCISCO, Oct.

Today, the Zendesk Foundation's Tech for Good program announced the winners of its fourth annual Global Impact Awards. These ...

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer service ...

Aisera, providers of an artificial intelligence-driven service experience platform for automated customer experiences, has made its solutions available as a new app integration on Zendesk's Sunshine ...

Acquisition accelerates Zendesk's analytics capabilities, roadmap, and brings instant innovation to customers SAN FRANCISCO, July 14, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered ...

SAN FRANCISCO, Oct. 16, 2025 /PRNewswire/ -- Gong, the leading revenue AI company, today announced that it has been selected by Zendesk, a pioneer and market leader in delivering agentic AI-powered ...

Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies ...