Vonage, a part of Ericsson (NASDAQ:ERIC), today announced that Orum, an AI Conversation Engine for revenue teams, has ...

To enable Call Screening, start by opening the Settings app on your iPhone. Scroll down until you see Apps then tap to open the list and select Phone. Within the Phone settings, look for the section ...

PBX systems manage business calls through hardware or cloud-based VoIP. Traditional PBX requires on-site equipment while ...

The new Vonage solution leverages Vonage Identity Insights and Fraud Detection APIs, enabling agents and AI to work together to improve contact center outcomes. With Identity Insights, including SIM ...

The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

AI OpenAI launches its new agentic AI Atlas browser with the intention of taking over 'most web use' and a warning to 'weigh the tradeoffs' of using its most powerful features AI 'You will definitely ...

Swedish automaker ditches traditional keys, leaves Android users stranded outside. The key card requires a cumbersome two-step process. Users must tap it against the B pillar to unlock, then place it ...

Follow ZDNET: Add us as a preferred source on Google. Pixel phones have an excellent reputation for smart software, but battery life has been a common complaint with Google's smartphones. Thankfully, ...

"Our longstanding partnership with Verint empowers Vonage Contact Center customers to turn data into action," said Kristy ...

Vonage, a part of Ericsson (NASDAQ: ERIC), showcased the future of customer engagement at Dreamforce 2025. Vonage and Salesforce, longstanding strategic partners, unveiled a breakthrough innovation - ...