Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

It all started with a phone call to find their local senior center. It’s an anecdote I often use when talking about Area Agency on Aging’s Info-Line for Aging & Disability. I use it to say that no ...

For 150 years, Broca's area has defined speech production. Now scientists have discovered a second parallel system that ...

Spokeo reports on nine pre-smartphone communication methods, highlighting their impact on modern interactions and how they ...

The last quarter of each year brings us a new iPhone family. They arrive as reliably as your birthday. And certainly more reliably than your friends remembering it. But does the iPhone 17 mark the ...