Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

Editor’s Note: Previously, this series on scholarly publishing has offered advice on approaching an editor, getting a book contract, and writing a “timely” book. Peer review can be stressful, even for ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

“No one answered the phone. Sure, it was after business hours, but that’s still no excuse! One star!” Ever received a review like this on your Google Business Profile – a review so unreasonable that ...

Every relationship is a unique interaction between two individuals, each with their own set of beliefs, experiences, and emotional triggers. As you navigate life together, differences of opinion are ...

My wife was puzzled. One minute she and I were having a pleasant conversation, the next minute, my mood drastically shifted. I went from cheerful and happy to quiet and withdrawn. A frown draped over ...

You likely know that embracing constructive feedback is important, but it may still feel nearly impossible. That’s because criticism puts us (all humans) on high alert, raising our defenses as we ...

Cognitive reappraisal or reframing is a powerful emotional regulation strategy, research shows. Stress, challenges and ...

As a clinician, I am asked all the time how to help folks deal more adaptively with their negative feelings. This is something I have written quite a bit about on Psychology Today, and I decided to ...

I am a kindergarten teacher with a challenging class. I have done PD with you, and the strategies and procedures that I have learned have pretty much made it so that I never have to worry about ...