Design thinking offers hope and holds promise for designing significant change[1]. In a world fraught with misunderstanding and habitual polarization, innovation leading to a more humane world is ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In a perfect world, we’d create products and services with the sole purpose of helping ...

Design is an iterative process of creating a structure and telling a story. The structure provides utility, while the story fosters connection. Although the design process is dynamic, I often find ...

Empathy is explicitly advocated for researching user needs in most design traditions. It is often used to describe the research or inquiry phase of the design process. However, truly human-centered ...