The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

When clients snap at, dismiss or belittle auditors, it doesn’t just sting — it can wear away at audit quality. Understanding ...

Let’s begin by acknowledging that you are in a very tough situation not of your own making. In an ideal world, there would be some pushback from your employer on this client’s demands, particularly ...

Opinion: The most successful law firms will use artificial intelligence to empower people rather than replace them, turning ...

A budget variance is a discrepancy between the predicted cost or revenue in a given account. A budget variance may include a revenue shortfall due to an inaccurate estimate, or a sudden and unexpected ...