Learning to show empathy to a friend, colleague, or loved one in distress is not a simple skill. It is a muscle that we must use and develop. Sometimes people mistake empathy for compassion or an ...

During one of our recent interactions, a psychologist friend of mine brought up an interesting point of view. When it comes to jobs requiring empathy, machine automation would be of limited relevance.

The new paradigm of working from home has created new types of workplace conflicts. Unfortunately, many business leaders in charge of addressing these conflicts lack the confidence and skills ...

Managers and HR professionals are often placed in the position of having to terminate employees for a variety of reasons and mishandling these conversations can result in significant legal risks and ...