The integration of Slack with Agentforce is a key element in the company’s strategy to bring agents closer to where people ...
AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...
Salesforce (CRM) and Alphabet's Google (GOOGL) (GOOG) announced an expansion of their existing partnership on Thursday to ...
At Dreamforce in San Francisco, Salesforce showcased Henry, a humanoid robot on Agentforce, signaling a shift from cloud ...
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