Customer relationship management (CRM) software is a business tool used to organize and automate data in a handy all-in-one hub for your team to use. That’s right, you can ditch the file cabinets and ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...

Security dealers looking for a dashboard to manage every aspect of their interactions with customers will want to take a detailed look at the four top-selling, full-featured packages, according to a ...

Salesforce ($CRM) has signed a deal to acquire Spindle AI, a fast-growing startup known for its autonomous decision-making ...

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Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Every business can benefit from a customer relationship management (CRM) system, but the needs of small to mid-sized businesses (SMBs) are often very different from those of enterprises. Not only is ...