The city of Raleigh is asking for patience as Raleigh Water customers experience delays and technology glitches while signing ...

Henifin wasn't initially expected to take over Jackson's billing system. However, one Jackson City Councilman wouldn't let ...

Gilbert selected a firm to audit the town's water meters and new billing system. One resident reported her monthly bill ...

Rosenberg described how his brother-in-law died suddenly of a heart attack earlier this year. After helping his sister-in-law ...

Gilbert selected a firm to audit the town's water meters and new billing system. One resident reported her monthly bill climbed from $600 to $3,700.

When a scorecard reflects outcomes leadership cares about, teams move from opinions to actions that reduce cost, improve ...

Interested in Billing & Invoicing Software by Xero? Find out what our experts at PCMag had to say from our testing lab.

While AI billing sounds fantastic, it is not a magic switch. In fact, no billing technology comes without its shortcomings and implementation challenges.

Our Hurdles to Health Care series found barriers in physical access, insurance coverage and training - but also potential ...

Opening South County Hospital's spreadsheet, the hernia code is easier to find, as there's only one entry instead of an entry ...

ST. PETERSBURG, Fla. — After months of frustration and confusion over unusually high water bills, the St. Petersburg City Council has approved hiring an outside consultant to investigate what’s gone ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...