IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...
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A new generation of customer-service voice bots is here, spurred by advances in artificial intelligence and a flood of cash. Automated voice programs are being upgraded from old-school systems with ...
More casual-dining restaurants and takeout joints are dispensing with direct phone lines, opting instead to divert customer calls to voice bots. Pushing customers who call in orders and reservations ...
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In the dynamic realm of modern trading, technological advancements are revolutionizing the buying and selling of assets. This article aims to provide readers, particularly those in the tech industry, ...
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