The threat actor behind the recent Dell data breach revealed they scraped information of 49 million customer records using an partner portal API they accessed as a fake company. Yesterday, ...

NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of the industry’s first fully AI-native customer service solution, empowering organizations ...

OpenAI stops training language models such as GPT-4 with customer API data. OpenAI has stopped using customer data sent via APIs for training its language models. The policy change mainly affects ...

The City of Kingsport is introducing residents to its newest customer service system, Grace AI — an artificial intelligence ...

Stripe is familiar to many of us as the brand on the contactless payment terminal we tap in-store or on the payment page of an online service. But there's much more to Stripe than just another digital ...

As the ChatGPT and Whisper APIs launch this morning, OpenAI is changing the terms of its API developer policy, aiming to address developer — and user — criticism. Starting today, OpenAI says that it ...

MessageBird, the Amsterdam-based cloud communications platform backed by Accel in the U.S. and Europe’s Atomico, is unveiling a new product today that aims to make it easier for enterprises to ...

Aduna, the global aggregator of standardized network APIs, today announced a strategic partnership with Dizlee, Zain Group's API monetization arm, to accelerate the deployment of new digital services ...

Co-WIN API update: Co-WIN has developed a new API — ‘Know Your Customer’s/Client’s Vaccination Status’ or KYC-VS — to know the status of individuals ...