Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Zoho CEO Sridhar Vembu says other CRM products cost much more because of their skew towards sales and marketing spend, which is six-eight times greater than their R&D spend. Bangalore/Chennai: In the ...

When David Fauser, Director of Sales and Marketing at Cimco Refrigeration, decided to implement a CRM system across the company's 150-strong salesforce several years ago, he faced a big decision. The ...