An effective service catalog serves multiple roles: to steer users to the appropriate resource, to communicate to the campus what IT does, and to help IT stay within its own capabilities. For an ...

What's a service catalog? Is it iTunes for the enterprise? Is it an online directory? Is it a resource for developers? Is it one of the stipulations of ITIL/IT service management best practices? It's ...

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Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

A well-crafted cloud services catalog promotes cloud cost optimization, frees up your engineers and architects, and promotes self-service cloud adoption. Here’s how. As we slog into another year of ...

The many services provided by the information technology division of Washington state government are becoming easier to engage with, access and understand. Washington Technology Solutions, also known ...

Hewlett Packard Enterprise’s (HPE) Cloud 28+ catalogue is open for business, with 150 members showcasing 680 off-premise services through the online marketplace. To enable this, each provider will ...