Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Social media fraud in the form of fake identities serving a nonauthentic cause has reached ...
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AI-powered bots increase social media post engagement but do not boost overall user activity
A recent study shows that AI-powered social media bots can increase user engagement on posts, but they fall short of ...
The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently whether it's ready or not, too. The system has been struggling to handle ...
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