For most companies, organization design could be seen as an oxymoron: Organizational structures rarely arise from systematic and planned intervention. They tend to evolve and emerge over time in ...

One topic that continues to pervade compliance conferences is organizational design. Where should the compliance function sit—within legal or compliance? Recently, Bank of America Corp. transferred ...

As community design moves into the mainstream, I’ve been spending a lot of time considering how design’s pretentiousness tends to keep people ,who could use design to more effectively navigate and ...

Organizations that set benchmarks or serve as examples of how to do things effectively and efficiently are called "best-practice" organizations. The techniques they use -- the "best practices" -- have ...

Design plays a crucial role in modern technology companies. From creating user experience to helping organizations become customer-centric, design is fundamental to digital transformation. This broad ...

This paper develops a parsimonious process-level theory that connects organizational structure to exploration and exploitation. Toward this end, it develops a mathematical model of organizational ...

Figure-2 shows a simple experience based on the dynamic flow model. ORT as well as most electronic ordering and check-in experiences follow it closely. From the customer's perspective, there is no ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

The decision on how to structure your organization is essential to your business success. The conventional structure, which is based around discrete departments that each have their own budgets and ...

In Supercharging the Customer Experience: How Organizational Alignment Drives Performance, customer experience and business transformation experts Alan Williams, founder and managing director of ...

Industry veteran David Alexander shared lessons from his career with current students in Northwestern Engineering’s Master of Science in Executive Management for Design and Construction (EMDC) program ...

CHARLOTTE, N.C.--(BUSINESS WIRE)--Wells Fargo & Company’s (NYSE: WFC) CEO of Consumer & Small Business Banking (CSBB) Mary Mack announced today the structure and leaders of her organization. Reporting ...