Sophie for ServiceNow brings AI-powered visual automation to the Now Platform, enhancing resolution, reducing costs, and scaling service experiences across field and customer environments NEW YORK, ...

ServiceNow's new forecasts are aimed at reassuring investors that AI is not a threat to its business and instead could be a ...

IBM, ServiceNow, and UiPath have launched major AI capabilities aimed at moving enterprises from AI-assisted to AI-driven operations. The coordinated releases focus on autonomous agents that execute ...

ServiceNow projects $30bn in 2030 subscription revenue with 30% of that ACV from Now Assist, the company's flagship AI offering. The investor-day pitch is a structural answer to AI-SaaS displacement ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

A fresh partnership announced today isn't just about integration features - it's a bet that whoever controls AI governance and orchestration across the enterprise captures a lot of the value in an ...