The goal is to make things more efficient for a human, so they can do the thing that matters most, which is human care,” Josh Geiger, portfolio manager for Access and Operations at VHA, told reporters ...

Brooke Grant was working as a change manager at Salesforce when the company's internal AI Career Agent pinged her on Slack to suggest an open role in sales enablement. "It said, 'this is your career ...

Salesforce CEO, Marc Benioff, reveals the company's reliance on AI-powered coding tools instead of hiring new engineers, ...

With this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration positions Slack as a front-end layer for Salesforce ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

(Reuters) -Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a public ...

Artificial intelligence already is replacing certain jobs at technology companies. Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the ...

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...