The agencies that may feel they don't have the time to fully implement digital transformation are the very ones that stand the most to gain. Federal digital transformation initiatives have been going ...

Approaching digital transformation as a one and done initiative will thwart all of your efforts from the get-go. Digital transformation takes many forms and is, in some ways, unique to every ...

There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

It’s been 30 years since Tom Cruise's “Maverick” battled his fellow fighter pilot “Iceman” to be Top Gun. They engaged in a classic struggle that had first one then the other gain the edge. In much ...

Agility is a business buzzword you hear more and more often these days. While the term may be somewhat overused, its proliferation reflects the growing understanding that a company’s ability to ...

AI in all its forms (analytical, generative, agentic, et al) promises to redefine how work gets done. It will make ...

Digital transformation is the future of business. A 2020 study by Mordor Intelligence valued digital transformation at $263 billion, and it's projected to reach $767 billion by 2026. Digital ...

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

Kamales Lardi has more than 23 years of cross-industry experience with digital and technology solutions and is the author of The Human Side of Digital Business Transformation. “Rubbish. It’s all about ...

At TM Forum’s DTW 2025 (Digital Transformation Summit), Huawei partnered with TM Forum and 10 global leading CSPs to officially launch the New Generation Intelligent Operations White Paper 3.0. This ...

This article presents a descriptive review of a team-based care transformation model in a large primary care network, including core staffing, process improvement, and extended care teams. Allegheny ...