Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

Im writing this from work. My position write now can be summed up with this situation. Im currently working through it. Windows 98. a 70 year old man. Aol high speed broadband. He takes 15 from ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

The Office of Information Technology now provides support for macOS 26 (“Tahoe”) for university-owned computers. Faculty and ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The processes are generally manual, such as creating tickets and assigning them, ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

Amazon is implementing significant job cuts, impacting approximately 14,000 corporate employees, despite robust quarterly ...