The gap in knowledge between today’s digitally empowered shoppers and what store associates have is becoming one of retail’s ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

For the past decade or so, the pendulum has swung too far toward the lion’s share of retail investments that were earmarked for the red-hot e-commerce space, Tulip Retail’s EVP of marketing Bill ...

The "Beauty Expert" position, which features specialized training, is expanding this year after a successful pilot.

In the retail industry, we have spent decades obsessing over the "last mile" of delivery—the logistics of moving a product from a warehouse to a doorstep. Yet, as someone who has navigated retail ...

NEW YORK--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH) today announced significant enhancements to its Manhattan Active® Point of Sale (POS) application designed to meet the dynamic ...

CHICAGO -- In-store associates are the focus of a new industry initiative that seeks to boost compliance with retailers' existing food-safety programs. "Fight BAC! It's Worth the Time" was unveiled ...

ReStore for Retail aims to change the in-store shopping experience. The Hilco-owned SaaS provider has launched a mobile-based visual merchandising and operations platform designed to give frontline ...

Walmart is among a growing number of retailers putting generative AI apps directly in associates’ hands to streamline their workdays and enhance customer service. Walmart associates already have ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Manhattan Associates (NASDAQ: MANH), the global leader in supply chain commerce with unmatched AI capabilities, today announced major enhancements to Manhattan Active® Omni. These innovations are ...

Walmart is deploying AI-powered tools across its U.S. associate base to enable store associates to collaborate, enhance service, speed and satisfaction. For the past five years, Walmart associates ...