NEW YORK CITY (WABC) -- Scammers are seizing on Spectrum's ongoing battle with New York State to take full advantage of customer confusion. Last Friday, Governor Cuomo announced the internet, cable, ...

These commitments are encapsulated within Spectrum's new brand platform, Life Unlimited, which provides customers access to a life of 'unlimited' opportunity and possibility when seamlessly connected ...

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...

New technology is helping Spectrum prevent problems before they arise. Spectrum is using telemetry to find potential problems with your cable or internet, before a homeowner even notices. This allows ...

Spectrum customers saw ESPN and other Disney-owned channels go dark Thursday after the two corporations failed to reach a new carriage agreement. The blackout hits sports fans at the start of the ...

We're learning about the encryption program underway to customers in our area. Spectrum says customers want more digital, more interaction and better quality with their cable services. The company ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

SYRACUSE, N.Y. -- Spectrum customer Ellen Mills was furious about losing her cable TV, internet and phone service for seven hours Saturday. “That was a huge inconvenience,” said Mills, of Lisbon in St ...

Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...