Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a ...

D-Wave's cloud service offers 99.9% uptime and availability with subsecond solve times even under heavy customer usage PALO ALTO, Calif.--(BUSINESS WIRE)-- D-Wave Quantum Inc. (NYSE: QBTS) (“D-Wave” ...

The cloud is an essential component of all e-commerce sites. Not all clouds, however, are created equal. The key thing here is reliability. Making sure that the cloud service and Service Level ...

The cloud uptime debate rumbles on with Hewlett Packard promising their Cloud Object storage service will have at least 99.95% availability, with customers receiving service credits if it’s down. The ...

Discounts or better service may come with big strings attached. Losing the ability to chase innovations or adjust to market changes may not be worth it. According to the surveys of enterprise cloud ...

Oracle Corporation is reportedly negotiating a roughly $20 billion cloud computing agreement with Meta Platforms Inc. People with knowledge of the matter said the deal would see Oracle provide Meta ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading cloud communications platform for AI-powered calling, conferencing and contact centers, today announced a 100% uptime Service Level Agreement ...