The rising cost of healthcare has been an ongoing concern of the nation’s business community. When the 2001 Institute of Medicine landmark report titled “Crossing the Quality Chasm” revealed that ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

The Secretary of the Army established the Army Recruiting and Retention Task Force (ARTF) in August 2022 to identify opportunities for long-term change and close the accessions gap. The Army depends ...

BURTON, Ohio--(BUSINESS WIRE)--HEXPOL, a leading global provider of elastomer compounds, has embraced continuous improvement principles that measure and help improve their customers’ process quality, ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Small businesses need to remain continually agile to respond to a changing business climate internally and externally. Demand shifts and technology changes. Competitors enter the market. Businesses ...

CDO Brad Clay spearheaded a new global business process ownership model to help fuel the semiconductor manufacturer’s transformation from a high-volume commodity business to a high-value one. When ...