Have you ever gotten an email and you don't have the faintest idea what the writer wants you to do? Well now there's a place for that email to go. You can enter it in the Center for Plain Language’s ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...

If you’re looking for simple, straightforward information, the federal government isn’t likely the first place you would turn. But some agencies are working to change that. Two prime examples are the ...

In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

George Orwell, the author of the classic novel 1984, was also famous for insisting on clear and concise writing. His “writing rules” set a standard that contract writers would do well to heed. For ...

President Obama signed the Plain Writing Act of 2010 into law on October 13, 2010. The new legislation will require federal government agencies to draw up a plain language action plan, and to train ...

For far too long, the health care industry has used way too many long sentences and confusing words. For instance, health insurance plans often use terms like PCP, EOB, precertification, coinsurance, ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...

Plain language versus structure. That’s the debate the parties offer the court Tuesday morning in Kemp v. United States. The case involves a small detail of the Federal Rules of Civil Procedure – the ...

Researchers developed a system that converts AI explanations into narrative text that can be more easily understood by users. This system could help people determine when to trust a model's ...