Now general manager of Microsoft Dynamics CRM, Brad Wilson’s career trajectory has allowed him to deliver CRM to the market from many different vantage points — and levels of resources. Wilson began ...

The Microsoft Dyanmics CRM/ERP teams are finishing out 2012 with a handful of new releases. They're also readying more cross-platform and Windows Azure support in the new year. The Dynamics AX team ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft is lining up testers for its coming Dynamics CRM Fall releases, and is readying updates to improve Windows 10 compatibility for its more recent, existing CRM releases. Starting August 6, ...

REDMOND, Wash. — Sept. 12, 2016 — Microsoft Corp. has entered a six-year agreement with HP Inc. to deploy Microsoft Dynamics to thousands of employees across HP, dramatically enhancing collaboration ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...