Successful organizations will be those that can adapt pricing as quickly as they evolve their product—with a new approach ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation.

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Tech Leaders: 5 Steps to Ensure Superior Alignment With Your Business and IT Strategies Your email has been sent Businesses are facing high competition and ever-changing market dynamics such as ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. Gartner's Lily Mok explains why your organization must redesign ...

CommScope CIO Praveen Jonnala outlines the strategy that puts culture, focus, and governance ahead of shiny tools.