In business, measurement is half-way to performance improvement. Assessing supplier performance is a difficult task. This article overviews price, cost and quality supplier performance measurement ...

WHICH would you prefer to be: a medieval monarch or a modern office-worker? The king has armies of servants. He wears the finest silks and eats the richest foods. But he is also a martyr to toothache.

Forbes contributors publish independent expert analyses and insights. Mike Kappel is the Founder of Patriot Software, LLC. As an entrepreneur, I know how important it is to see what works at your ...