If you are unable to open an MP4 file on our media player, try changing the video format. There are many good video converters available on the internet that can help you convert your MP4 to MP3, AVI, ...
These days, most PCs and Apple devices can handle both MOV and MP4 files, at least to some extent. However, the need to convert MOV video files to MP4 files has not diminished.
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