Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectiveness Reschedules appointments, automates manual tasks, reviews asset ...

How much time do you spend on your mobile device—cellphone or tablet? I’m guessing it’s somewhere between 1-5 hours per day. Of course, the nature of today’s field service work requires the use of ...

Fieldman, a leader in work order management solutions for utility fieldwork, has released a major update to its field service app. The new version includes real-time data entry validation to help ...