For field-focused organizations, efficiently delivering services to your customers and equipment requires flawless execution of dynamic business processes. Efficient services delivery also demands ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

The 1990s saw ERP (enterprise resource planning) or back office programs taking center stage in the enterprise applications market. The increasing awareness of what constitutes ERP software and the ...

Managing customer relationships from outside your ERP (enterprise resource planning) system puts barriers between your processes and your customers' needs. Integrated Solutions, December 2001 Written ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...