The tide is shifting in both the private and public sectors as organizations discover they must focus on the customer experience to be successful. “The last best experience that anyone has anywhere, ...

Is your company leveraging design thinking? There are several different approaches to accomplishing a project or delivering a new product. For some organizations, implementing Lean principles and ...

Few companies put design thinking at or even near the top of corporate agendas, even though an overall organizational design implementation can provide incredible benefits. Some examples of companies ...

What does design thinking in practice look like? There has been much talk about its power and efficacy. However, when you ...

As an advocate for the position that higher education benefits from studying the lessons of business and selectively implementing those ideas that help corporate and non-profit entities to prosper, I ...

Design thinking has shown promise in pedagogy, but can it work in a department meeting, or other more bureaucratic settings? The lessons learned by participants in a recent design-thinking workshop at ...

We live in a world of unprecedented opportunity and possibilities. That’s good news. The catch, however, is that the same trends changing our world for the better also are dramatically increasing ...

Design thinking is a classroom strategy that can facilitate 21 st century skills while allowing students to take action on topics they are passionate about says Sanjli Gidwaney, Director, Design for ...

In an area outside Hyderabad, India, between the suburbs and the countryside, a young woman—we’ll call her Shanti—fetches water daily from the always-open local borehole that is about 300 feet from ...

Higher education has entered into an era of transition. Changing student demographics, rapidly evolving stakeholder demands, and new technologies are requiring universities to reconsider abiding ...