Multiple studies and opinion surveys performed across industries agree: It’s more cost-effective to retain existing customers than it is to acquire new ones. Knowing this, many business leaders devote ...

NEW YORK--(BUSINESS WIRE)--CI&T (NYSE: CINT), a leader in driving AI-powered digital transformation for global brands, today announced it has been named in the 2024 Gartner Peer Insights Voice of the ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

As new as building out conversational experiences are, tried and true software development practices still apply. Today, conversational experiences such as voice assistants and chatbots are ubiquitous ...

The economics of the software package era were interesting. Each version of a given software package was to be written, ...

Opinions expressed by Entrepreneur contributors are their own. If you’re in the software development industry, you probably understand why customer experience is critical. Many established ...

In software engineering, professionals often use agile software development and continuous integration methodologies in order to improve efficiency. That being said, the product team also needs to pay ...

Everyone talks about agile development, but how does it really work? Learn how teams use scrum, kanban, and other agile methodologies to deliver better software. It’s hard to believe that the agile ...

Creating an effective software development budget usually depends on developing comprehensive software engineering cost and schedule models using industry-standard estimation techniques. To determine ...