PALO ALTO, Calif., Jan. 16, 2024 /PRNewswire/ -- Aisera, a pioneer of Generative AI solutions for the enterprise, today announced that Dave Inc. (Nasdaq: DAVE), one of the nation's leading neobanks, ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...

Microsoft's new 'Slack competitor' has improved dramatically since the preview, and new features are arriving regularly. Where it shines is threaded chat, easy video meetings and superb integration ...

The evolution of AI in customer service has significantly transformed how businesses interact with their customers, ushering in a new era of efficiency and personalization. From chatbots that handle ...

Walmart is turning up the heat for the 2025 holiday shopping season with a sweeping deployment of artificial-intelligence ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

We’ve all been there. You urgently call your bank to ask about an unrecognized withdrawal or unexpected overdraft fee and the voice assistant asks you to repeat your name again and again, as well as ...

Do you have retail or hospitality experience? Like working in a team in a customer focussed role? If so we are interested in hearing from you. We have an exciting opportunity to join the Front of ...