Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

You are calling the head of your marketing department while attending a corporate dinner to warn about a huge blunder his team has done that just came to your knowledge. After some time, your call ...

Major U.S. companies have begun the process of decommissioning “POTS” – the copper-wire-based, analog “plain old telephone system” we’ve used for more than 100 years. They’re replacing it with a ...

Every business needs a phone system. Historically, this meant purchasing an on-premise PBX, which stands for Private Branch Exchange, an old term from the earliest days of telephone systems.

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

The Aircall platform is a phone system specifically built to integrate with customer relationship management (CRM) platforms and other workflow systems that business are accustomed to working with.

Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

As more and more states phase out traditional telephone systems, we look at why you should or shouldn’t be replacing yours with a cloud-based phone system A cloud-based phone system is a phone system ...