New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

State and local governments are the primary point of contact for citizens seeking essential services, from renewing a driver’s license to paying a water bill or finding information on public transit.

The appeal is almost too clean. Ask for a lover, a therapist, a fictional world, or an answer to an endless chain of ...

Reddit analysis reveals AI overuse harms routines, relationships, with loneliness and agreeable design driving addiction.

AI chatbots now promise companionship, coaching, and even therapy, wrapping complex algorithms in the language of intimacy and care. They are marketed as always-on confidants that remember your ...

It chatbots tend to reinforce users’ beliefs and emotional states and ‘generate the false experience of being understood’ ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions. In ...