Due to the complex and interconnected nature of the IT environment, even simple changes, if they fail, can seriously affect organizations. And with business increasingly dependent on IT, the failures ...
In an August 2004 Computerworld.com article titled “An Introduction to Visible Ops,” Kevin Behr, Gene Kim and George Spafford described their methodology for implementing the best practices found in ...
One of the highlights for me of NetPro’s annual Directory Experts Conference is the report on the survey of attendees that the company releases after the event. It was slow coming out this year – the ...
Want to know how companies such as DHL, General Motors and Nationwide Insurance achieve operational excellence, maintain high levels of IT efficiency and keep their systems compliant with myriad ...
Change management is a company's GPS for navigating the transformation jungle. Effectively managing change can help businesses modernize faster, sidestep headaches, keep customers smiling and create ...
KIRKLAND, Wash. & AUSTIN, Texas--(BUSINESS WIRE)--Sept. 12, 2006--Covestic Inc.: -- Covestic partners with Lombardi to produce an IT Service Management (ITSM) Business Process Management (BPM) ...
Enterprise IT managers expect to deploy more automation technologies and adopt best practice frameworks in an effort to better keep virtualization, service-oriented architecture and Web 2.0 ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback