MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...

In the world of digital advertising, data is king. Yet, many PPC advertisers underutilize one of their most valuable sources of insights: their CRM data. Whether you’re a B2B or B2C marketer, your CRM ...

Rocket CRM announced today the launch of a partnership designed to provide integrated marketing automation and seamless CRM ...

As healthcare entities move towards the deployment of artificial intelligence (AI) models to streamline patient engagement, being acquitted of good customer relationship management (CRM) system data ...

Upgrading the "Data Hub" Function of CRM Systems 1.1 Integration Technical Architecture: The Collaborative Operation of APIs and Middleware The integration of CRM systems with social media primarily ...

CRM helps, but healthcare AI needs context, compliance, collaboration and continuous learning to transform patient care.

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More When you combine artificial intelligence (AI) with customer ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

Salesforce's AI and Data Cloud ARR jumps to $1.2B in Q2, with surging customer adoption fueling its next growth phase.

Salesforce Agentforce allowed attackers to hide malicious instructions in routine customer forms, tricking the AI into ...