Editor’s note: This is the first article in a six-part series. The second part, which covers firm strategy, is also in this issue. “Change always comes to us from the outside in, forcing us to react, ...

The onslaught of client requests related to COVID-19 overwhelmed many small firms, creating a new norm that didn’t ease at the same pace as the pandemic. “Helping our clients prepare those PPP ...

Organizations typically undergo business transformations not only to meet strategic objectives but also to develop the critical business capabilities needed to remain agile, resilient, and sustainable ...

Despite the uniqueness of each transformation journey, a structured approach to such initiatives involves common steps that guide companies toward successful outcomes. Business transformation is a ...