Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

If good data is the fuel for AI/ML and advanced analytics, smart data engineering is foundational for setting these systems up for success. Without proper data engineering practices in place, even the ...

Excel is more than just a spreadsheet tool; it is a comprehensive platform for data analysis and business intelligence. By using its advanced tools—Power Query, Power Pivot, and DAX—you can elevate ...

In today's ever-evolving landscape of supply chain management, executives and leaders are facing an intricate web of challenges. To navigate these complexities, advanced analytics and AI have emerged ...

Descriptive Analytics serves as the foundation of data analysis, focusing on understanding historical data and answering the question, “What happened?” By leveraging tools such as dashboards, reports, ...

Cell and gene therapy (CGT) has evolved from a niche research pursuit into a central force in biopharmaceutical innovation. By engineering living cells and genetic material to repair or replace faulty ...

Most people regard bank runs as a thing of the Depression-era past, but in 2023, several U.S. financial institutions failed when they experienced unexpected runs on deposits. Taking notice, leaders at ...

We will discuss and gain unique insights into the practical applications of advanced analytics in solar asset performance management, along with the potential revenue benefits it can offer. In the era ...